Privacy Policy
Last updated: January 2025
1. Information We Collect
TR Benchmark collects information to provide and improve our transfer pricing services. The types of information we collect include:
- Account Information: Name, email address, company name, VAT number, and phone number when you create an account.
- Usage Information: Information about how you use our platform, including searches, analyses performed, and features accessed.
- Technical Information: IP address, browser type, device information, and usage analytics to improve our services.
- Communications: Messages, support requests, and feedback you send to us.
2. How We Use Your Information
We use your information for the following purposes:
- Providing our transfer pricing benchmarking services
- Creating and managing your account
- Processing payments and billing
- Communicating with you about our services
- Improving our platform and developing new features
- Complying with legal obligations and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Third-party vendors who assist in providing our services (payment processing, hosting, analytics)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you have given explicit consent for sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
5. Your Rights (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
To exercise these rights, please contact us at privacy@trbenchmark.com.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Until account deletion or legal requirement
- Transaction records: 7 years for tax and audit purposes
- Communications: 3 years unless legally required longer
- Analytics data: Anonymized after 24 months
7. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. We ensure adequate protection through:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection
- Other appropriate safeguards as required by law
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us: